Info For help getting started with the basics of an ITech classroom, please visit the Basic ITech Guide . If you would like additional training, please contact the ServiceDesk. Personal Device Display a Personal Device (BYOD) in an ITech Classroom with Button Controls Display a Personal Device (BYOD) in an ITech Classroom with Button Controls Before...

Zoom Meetings Zoom Meetings are the most common option for events. When you schedule your own event and email a link to participants, you’re using Zoom Meetings. The host can easily edit these events to reschedule or to add new participants. Zoom Meetings also work with your CCAC email, allowing for convenient reminders and calendar integration for ...

Info If you are a CCAC employee (internal) or a non-CCAC employee (external) and you require technology to support your event, and you need help deciding which space to reserve for your event, please select a campus location below and use the decision tree to assist in your decision. In choosing an event space, you will need to consider space size, ...

Who do I see on my campus about resources for military-connected students? Each CCAC campus has an OMVS Facilitator to support military-connected students. Please see Military and Veterans webpage to find your campus Veterans Services Facilitator. How do I to start my VA educational benefits at CCAC? You can find steps for starting your benefits on ...

Info CCAC Supportal will allow you to view any open, pending, resolved, or closed tickets associated with requests or incidents you have submitted.  If you are experiencing an issue you may have had in the past, viewing your Resolved or Closed ticket history may offer you a quick solution. To visit the CCAC Supportal please click the direct link on ...

Log into Blackboard using your CCAC username and password Click on the Activity Stream tab Click on the Settings gear In the Stream tab, click the select or deselect which notifications you would like to receive in your activity stream Click on the Email tab and select or deselect which notifications you would like to receive in your email Click on ...

Info The CCAC NetID Manager is a tool that will allow new users to claim their account for the first time as well as enable end users to reset their password by receiving a passcode to their personal email or text. If you have never used the CCAC NetID Manager then you will need to claim or create your CCAC NetID. Click here for a walkthrough of the...

Info Please complete the form below to submit an event request for the CCAC website.  Is this an event taking place at a CCAC Location? Please make sure you have reserved your room using the Astra Schedule Request a Room/Event service.  ***For expected publishing times, please make sure you review the guidelines and expectations article***...

Info For help utilizing more advanced features of the room, please visit the Advanced ITech Guide . If you would like additional training, please contact the ServiceDesk Power Turning On a Classroom / Desktop Computer Turning On a Classroom / Desktop Computer On the back of the computer monitor, will be the computer Press the button on the... On the...

Library Self-Service Password Reset Kiosks Self-Service Password Reset Kiosks have now been setup at each campus library.  These kiosks are available for students, faculty and staff to walk up and perform a reset of forgotten passwords, or create a new CCAC NetID account for incoming students.  The dedicated kiosk computers are accessible in each li...

Note After booking any recurring sessions, it’s a good idea to cancel any that might fall on a holiday or a day in which your normally scheduled event or class won’t be taking place. 1. Log into Verbit Please reference the Help Center article, Logging into Verbit if you need assistance. 2. Click on Book Now 3. Under Session Details, select your type...

Clearing the Whole Auto-Complete Cache Warning The following steps will delete the entire Auto-Complete contact list 1. In Outlook, click the File button 2.In the File menu, click the Options button 3.Click the Mail tab 4. Scroll down to the Send messages section 5. Click Empty Auto-Complete List 6. Click Yes, to confirm deletion of the Auto-Complet...

Mobile Terms and Conditions Effective Date: 2/7/2023 Salesforce Marketing Cloud (SFMC)  Receive important messages from CCAC regarding enrollment, events and general information about the college through your mobile device. Message frequency Varies.  Message and data rates may apply.  All individuals who express interest in attending CCAC, submit an...

Info Please consult this article to check what types of technology are available in each bookable room to better assist guests in choosing the best space for their needs. Rooms are sorted by category drop-down, then by campus. Public Spaces Public Spaces are especially large areas including but not limited to gymnasiums, auditoriums, theaters, and c...

CCAC Who Does What CCAC Who Does What...

Open Computer Labs These spaces are available for students to use during the standard business hours for each location.   Please use this article and then remove the main article: https://helpcenter.ccac.edu/current-student/opened-computer-labs Classroom Computer Labs If you are attending class in a computer lab on campus, you may find some variatio...

McGraw Hill Visit the Technical Support Online Support Center  (FAQs, articles, self-help resources) Phone: (800) 331-5094 Online: Submit a Support Request Case Chat: Chat with a Representative Hours of Operation: Sunday: 12:00 PM to 12:00 AM EST Monday-Thursday: 24 hrs Friday: 12:00 AM to 9:00 PM EST Saturday: 10:00 AM to 8:00 PM EST Pearson https:...

Examity is an online proctoring solution that gives students the flexibility to take exams remotely.  It provides faculty, schools and students with the tools they need to prevent cheating and to preserve integrity.  Your faculty may use this tool to either live or auto proctor your exams.  The faculty member will detail this requirement in the syll...

Starting/Scheduling a Zoom Meeting Roles in a Meeting Roles in a Meeting There are multiple roles available for a meeting: host, co-host, alternative host... There are multiple roles available for a meeting: host, co-host, alternative hosts, and participants. The role that you have in a meeting is designated by the host. Host: The user that schedule...

1. Go to the Settings app 2. Select Photos 3. Scroll down to Transfer to Mac or PC 4. Select Automatic...

Note Before the Live event begins, ensure that you have made arrangements to pick up the CART Service PC/Mic from Student Support Services. As the attendee you will receive an invitation through email to join the live session 30 minutes prior to the scheduled event starting. Remove the PC and Mic from the bag Give the Mic to the Speaker/Lecturer Log...

Note As the speaker you will receive an invitation through email to join the live session 30 minutes prior to the scheduled event starting. Prior to the beginning of class the student receiving captions for the Live event will have picked up the CART service PC/Mic from Student Support Services. You will need to obtain the mic from the student prior...

Click on your profile picture or initials Click on Settings Click on Appearance Scroll through to select a theme You can also, change the skin tone for use with reactions Select Save Click Restart Webex Webex will relaunch with your new appearance...

Note All incoming emails are routinely scanned and potential spam is filtered by Microsoft spam-filtering system. You will receive notification when email has been quarantined as potential spam. If these messages accumulate in your inbox or in another folder, they will add to your overall mailbox size. Please check these regularly and delete as they...

Note For issues accessing databases from off campus, connect with a librarian in a chat session from the Library’s main page or email Lori Cunningham, ecunningham@ccac.edu. Please provide as many details as possible: operating system, browser, screen shot of error message. 1. Open a browser window and navigate to ccac.edu 2. Click on Student Service...

Breakout Rooms Breakout Rooms in Zoom Breakout Rooms in Zoom Breakout rooms allow you to split your Zoom meeting in up to 50 separate sessions... Breakout rooms allow you to split your Zoom meeting in up to 50 separate sessions. The meeting host can choose to split the participants of the meeting into these separate sessions automatically or manuall...

New/Returning Student Connect with an advisor  who will help you plan your courses.  Visit your campus Registration and Advising Office to register in-person (see hours of operation). While you are planning your courses, you will be expected to do the following: Accept the Student Financial Responsibility Agreement Confirm your Personal Contact Info...

Power & Setup Turning On Equipment Locate the touch panel on the left side of the stage as you walk up the stairs on the stage If the system doesn't wake, tap the screen Tap “Video” if you wish to use the projector & screen. The screen will turn on and look like this: Tap “Audio Only" if you wish to only use audio within the space. The scree...

Warning Please do not save any files directly onto CCAC resource room computers. The ITS department instead recommends utilizing OneDrive or a personal USB storage device. CCAC cannot guarantee the availability or security of these files. Student computers are very frequently wiped, replaced, or in use by others. In these situations, data is never b...

Info For help getting started with the basics of a Zoom Room, please visit the Basic Zoom Room Guide . If you would like additional training, please contact the ServiceDesk. Joining a Zoom Webinar from a Zoom Meeting Room Joining a Zoom Webinar from a Zoom Meeting Room Note The Zoom Meeting Rooms are not designed to lead or facilitate a webinar. The...

Info For help utilizing more advanced features of the room, please visit the Advanced Zoom Room Guide . If you would like additional training, please contact the ServiceDesk About the Room Equipment List for a Zoom Meeting Room Equipment List for a Zoom Meeting Room Lectern Extron touch panel Used to power the system on/off, make a phone calls, i......

Note You will have access to your CCAC academic email one hour after you create your CCAC NetID account. Use your CCAC NetID username and password to log on to your email account. Your CCAC email address will be in the format NetIDUsername@acd.ccac.edu (enter your own username in place of the word "username"). You are required to use the academic em...