Community College of Allegheny County Knowledge

English (US)
Log In
Home
Accounts
Accounts Blackboard Classroom & Other Spaces Computers & Hardware Communications Enrollment & Student Services Freshservice Human Resources Security Software & Applications Student Areas and Services Student Types Websites & Mobile Apps Wireless & Wired Connections & Networking
CCAC NetID Account
Applicant (Discover) Account Employee Account CCAC NetID Account Partner Account Temporary Account
Print Copy Link Hide

Table of Contents

Related Articles

Keywords

Who is a former student?

A former student is a person who has not taken a course at CCAC for 366 days or longer. If a person is within the 366 days, they are still considered a CCAC student and can reset/forgot their password‍.

If you have not taken a course in more than 366 days, your previous NetID account has expired, and you must follow the process in this article below to create a temporary account.   


Decision Tree
Have you taken classes at CCAC within 366 days?
  • Yes
  • No
  • Add Button


Have you taken classes at CCAC after 2009?
  • Yes
  • No
  • Add Button

You will need to recreate your NetID and password. Use the directions below to help you.


Delete

When Can You Create Your NetID Account

Once you are admitted to CCAC, you can create your CCAC NetID Account.

  1. Go to netid.ccac.edu
  2. Click on the Create your NetID Account button
  3. Click the drop-down arrow
  4. Select the scenario that applies to you
  5. Click Next

If you do not know your CCAC ID number

1. First Name (Chosen Name) - You would enter the first name you have entered on your records or the chosen name if that field was filled out. For example, if my name is Johnathan but I filled out John as my chosen name then I would fill this out as John. If I did not have a chosen name it would default to Johnathan in this example.

 2. Last Name – Enter the last name you have on record so if my full name is John Smith I would enter Smith.

 3. Birth Date - Enter your birthdate in a “MM/DD/YYYY” format meaning if your birthday is July 1st 2002 you would enter 07/01/2002.

 4. Enter the last 4 Digits of your Social Security Number (SSN)

 5. Click Next to proceed

Delete

If you do know your CCAC ID number

1. CCAC ID Number – Enter your 7-digit CCAC ID Number, this can be found on the back of your ID Badge, on your schedule, and should have been received in an email after successfully registering with CCAC. Employees should have received this information from their supervisor.

 2. Birth Date - Enter your birthdate in a “MM/DD/YYYY” format meaning if your birthday is July 1st 2002 you would enter 07/01/2002.

3. Select Next


 

Delete

Setting Your CCAC Password

Delete

Enter a Password that has at least 1 of the following:

  • Upper case letter
  • Lower case letter
  • Special character (!@#$%^&*)
  • Number
  • It must contain at least 15 characters
  • Cannot contain personal information
  • Cannot be one of your last 10 passwords

Click here for more in-depth password requirements and examples.

  1. Enter a password that meets the criteria listed above 
  2. Enter the same password to verify the password change.
  3. Click Next to complete the password change.

 

Successful Completion

Once you have successfully completed resetting your password you will receive this completion message. If you have not updated your contact information, please do so on the self-service link listed. You will need your personal email and phone number to be current in the event you need to reset your password.

Delete

If you receive an error

The error below can be caused by any of the following issues:

  1. You accidentally entered the wrong information and will need to repeat the previous steps
  2. You have previously created your CCAC NetID and may need to simply reset your password
    1. If you know your CCAC NetID Username, follow the “Resetting Your Password on Your CCAC NetID Account” steps.
    2. If you do not know your CCAC NetID Username, follow the “Forgot Username” steps.
  3. If you have entered your information correctly, and feel you meet the criteria for a CCAC NetID but continue to receive the error message, please visit the Virtual Registration Welcome Center to confirm your date of birth, social security number and personal email address are correct
  4. If you continue to experience issues please contact our ITS ServiceDesk

 

 

 


Delete

 

 


Please call out ITS ServiceDesk, and let the know you will be a returning student and will need to activate your NetID. Then, you will be able to creating your CCAC NetID and Password.
You are still a student and will need to reset or forget your password. Use the directions below to help you. 


Delete

Info

The CCAC NetID Manager is a tool that will allow new users to activate their account for the first time as well as enable end users to reset their password by receiving a passcode to their personal email or text.

If you have never used the CCAC NetID Manager then you will need to activate or create your CCAC NetID. Click here for a walkthrough of the step-by-step process.


Updating Your Password Using the CCAC NetID Manager 

  1. Go to netid.ccac.edu
  2. Enter your CCAC NetID Username
    • This is the portion of your email before @ccac.edu or @acd.ccac.edu. For example, if your CCAC email is jsmith@ccac.edu, you would simply type jsmith and exclude the @ccac.edu or the @acd.ccac.edu portion.
  3. Click Go
  4. Enter your CCAC NetID Password
  5. Click on Go
  6. Click on the person icon
  7. Click the Change Password Button from the dropdown
  8. Enter your Current Password
  9. Enter your New Password
    1. You must follow the Password Reset Criteria
      • Do not use one of your last 5 passwords
      • Minimum of 15 characters
      • 1 uppercase letter
      • 1 lowercase letter
      • 1 special character (!@#$%^&*)
      • 1 number
        • After entering the necessary criteria the text will turn green indicating you have met the requirement
  10. Confirm your New Password
  11. Click on Save to apply your changes
Delete

Updating Your Password Using Forgot Password

  1. Go to netid.ccac.edu
  2. Enter your NetID Username
    • This is the portion of your email before @ccac.edu or @acd.ccac.edu. For example if your CCAC email is jsmith@ccac.edu you would type jsmith and exclude the @ccac.edu or the @acd.ccac.edu portion.
  3. Click Go
  4. Click Forgot NetID Password
    • You will receive a access code through text or your personal email.
  5. Enter the Access Code
  6. Select Go
    1. If you did not receive a text message code or would rather receive it through email click on the link to have the access code sent to your personal email on file.
  7. Enter your New Password
    1. You must follow the Password Reset Criteria
      • Do not use one of your last 5 passwords
      • Minimum of 15 characters
      • 1 uppercase letter
      • 1 lowercase letter
      • 1 special character (!@#$%^&*)
      • 1 number
        • After entering the necessary criteria the text will turn green indicating you have met the requirement
  8. Confirm your New Password
  9. Click Go
    • If you password was successfully reset you will see this
Delete

Forgot Username

  1. Go to netid.ccac.edu
  2. Click Forgot NetID Username?
  3. Enter your personal email
    • Enter your personal email on file that you provided when applying at CCAC or updated on your self-service page.
  4. Click Send
    • Once you receive the email with your username please start at the beginning of the knowledge article at entering your Username. If you did not receive an email call the Information Center at (412)-237-2222 to update your information on file.
Delete





How long will a temporary account last?

The temporary account will be active for 6 months from the time of its creation. If you need an account for longer than that, you will need to recreate the account again.

Creating a temporary account

To create the account, you will need to go to netid.ccac.edu and follow the prompts. You will be asked to provide either your 7-Digit Student Number‍ or other identifying information during the reactivation process. Use the creating your CCAC NetID and Password for more information on creating your account. 

What access does a temporary account have?

Delete

A former account does NOT have access to all CCAC systems. Expand the lists below to view what a former student account can and cannot access.


Can Access

Delete

Cannot Access

  • MyCCAC Hub
  • Blackboard
  • CCAC Email

Note: Once your account expires, you will no longer have access to your email messages from your previous student account.  

Delete


How can I get a Fully Activated Account?

You must be registered for a course for the current or upcoming semester. 

If you created a temporary account and register for a course within the 6 month window, your account will be given full student access within the following 24 hours.