CCAC's Help Center is currently under development. During this time, we continue to work on granting access to all CCAC users by running processes to add new users every few hours.

Additionally, we continue to add new knowledge articles for the ITS services offered to employees and student. If you cannot find support articles today, please continue to periodically check back as we are adding new articles each day.

We appreciate your enthusiasm to utilize this new tool and will inform the college community once the service is fully developed. For now, please free to have a look around!

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What is my email address? Setting up and Accessing your email through Outlook Creating your Email Signature in Outlook Setting an Out of Office / Away Message in Outlook "Reply All" and Mass Emails Policy Releasing a Spam Quarantine Email Mail Merge using the Outlook Application Adding another Profile to Outlook Sending a mass email using a list of emails from Outlook Installing Jabber Logging into Jabber Calls in Jabber Prioritizing your Microphone and Audio Device in Jabber Chat in Jabber Resetting Jabber Setting up a voicemail Retrieving a voicemail Resetting your Voicemail Pin Creating a CCAC Zoom Account Downloading and Installing Zoom Signing into Zoom with your CCAC Zoom Account Joining a Zoom meeting Screensharing and Audio Sharing in Zoom Scheduling a Zoom meeting Test your Zoom Settings Breakout Rooms in Zoom Waiting Room in Zoom Roles in a Meeting Assigning someone as an Alternate Host in Zoom Zoom Etiquette Changing the displayed name in a Zoom meeting Adding a Poll to a Zoom meeting