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Before you begin

If you are off campus, you must be on VPN to reset your pin.

Note

You cannot reset a shared voicemail pin. You will need to contact the CCAC's ServiceDesk to do that. 

  1. Open any web-browser (Internet Explorer, Google Chrome, Firefox…ect.) and type in https://ccac.link/reset-voicemail-pin
  2. At the single sign-on page (SSO), type in your CCAC credentials
  3. Click Sign-In 
  4. Enter a New Pin
  5. Re-enter the new pin to confirm
  6. Click save