Community College of Allegheny County Knowledge

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    Highlighted Articles

    Purchasing Books and Materials from the Bookstore

    This article will walk you through ordering books and materials from the online bookstore and a link to the on-campus bookstore information.

    Viewing a Student Schedule

    This article will explain the ways you can view a student schedule. You will see the course name, start date and time, type of class, etc.

    Redeeming a code for an e-Book from the Online Bookstore

    This article will explain how you can use the code from the Online Bookstore to redeem your e-book.

    Requesting a Help Center Article

    The article will explain the basics for submitting an article.

    Saving Files while Working on CCAC Computers

    This article will warn students against saving files to the resource room computers, as they can be wiped or replaced at any time.

    Please read prior to filling out forms on a computer/tablet

    This article is a guide to the Docusign forms that include multiple parties

    Frequently Asked Questions for Filling Out Financial Aid Forms

    This article addresses frequently asked questions about filling out Financial Aid Forms

    Trending Articles

    Password Criteria for a Student (NetID) Account Requirements for an Invalid Student ID Number Creating your NetID Student Account Requesting an Official Transcript through Student Clearing House Downloading and Install Microsoft Office Purchasing Books and Materials from the Bookstore Taking the Placement Test Online - Guide Forgot / Reset a Student (NetID) Password Changing/Updating an Employee Password Forgot / Reset an Employee Password

    Article Categories

    Accounts

    Student Account, Employee Account and other CCAC accounts

    Blackboard

    Accessing Blackboard, Submitting Assignments, Grades & Gradebook, and more.

    Classroom & Other Spaces

    Troubleshooting for hardware in the classroom and support for self-service spaces

    Computers & Hardware

    Computer, Laptop, Printer, Scanners, etc.

    Communications

    Email, Phone,WebEx, etc.

    Human Resources

    Information related to Human Resources

    Security

    Security Alerts, Two-Factor Authentication, etc.

    Software & Applications

    Information on Software and Applications CCAC uses.

    Student Areas and Services

    Information for Student's Services and Areas/Departments that support the students, etc.

    Student Types

    Information guides based on the type (new, current, alumni, etc.) of student.

    Websites & Mobile Apps

    CCAC Website, MyCCAC Portal and CCAC Go App

    Wireless & Wired Connections & Networking

    Wi-Fi, VPN, Servers, etc.

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