Community College of Allegheny County Knowledge

English (US)
US English (US)
FR French
ES Spanish
CN Chinese
SA Arabic

What can we help you find?

    Please fill out the contact form below for a help article you would like. A request ticket will be created and will reviewed as soon as possible. If you need immediate assistance, use the links at the bottom of the page.


    Get a more custom experience by logging in! Click here to log in.

    Highlighted Articles

    Requesting a New Help Center Article

    The article will explain the basics for submitting an article.

    Filling Out Financial Aid Forms

    Please read prior to filling out forms on a computer/tablet

    Signing into the CCAC Help Center

    This article will show you how to sign into the CCAC Help Center

    Types of Aid

    At CCAC, there are a number of different types of financial aid that you can be awarded. The most basic categories are grants, scholarships and loans.

    Updating an Existing CCAC Helpcenter Article

    Please use the form below to request an update on an already existing CCAC Helpcenter Article.

    helpjuice article - please ignore it

    Using Perceptive Content for Academic documents

    Trending Articles

    Password Criteria for a Student (NetID) Account Taking the Placement Test Online - Guide Requesting an Official Transcript through Student Clearing House Downloading and Install Microsoft Office Exemptions for the Placement Test Requirements for an Invalid Student ID Number Purchasing Books and Materials from the Bookstore Criteria for creating a Student (NetID) Account Converting an Zoom Audio Transcript File .vtt to a Word Document Where to Find Your 7-Digit Student Number

    Article Categories

    Accounts

    Student Account, Employee Account and other CCAC accounts

    Blackboard

    Accessing Blackboard, Submitting Assignments, Grades & Gradebook, and more.

    Classroom & Other Spaces

    Troubleshooting for hardware in the classroom and support for self-service spaces

    Computers & Hardware

    Computer, Laptop, Printer, Scanners, etc.

    Communications

    Email, Phone,WebEx, etc.

    Enrollment & Student Services

    Internal documentation for all CCAC services.

    Freshservice

    We're a new category, with lots of useful information.

    Human Resources

    Information related to Human Resources

    Security

    Security Alerts, Two-Factor Authentication, etc.

    Software & Applications

    Information on Software and Applications CCAC uses.

    Student Areas and Services

    Information for Student's Services and Areas/Departments that support the students, etc.

    Student Types

    Information guides based on the type (new, current, alumni, etc.) of student.

    Websites & Mobile Apps

    CCAC Website, MyCCAC Portal and CCAC Go App

    Wireless & Wired Connections & Networking

    Wi-Fi, VPN, Servers, etc.

    Can’t find what you are looking for?

    Call
    CCAC Information Center
    412.237.CCAC

    Call the
    ITS ServiceDesk
    412.237.8700

    Get directions
    to a
    Campus or Center!

    Our Goal is your Success.

    Definition by Author

    0
    0