Community College of Allegheny County Knowledge

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    Highlighted Articles

    Requesting a New Help Center Article

    The article will explain the basics for submitting an article.

    Setting a Default Program-copy-738

    This article will explain how to change your default settings for a specific program in Windows 10.

    Filling Out Financial Aid Forms

    Please read prior to filling out forms on a computer/tablet

    Signing into the CCAC Help Center

    This article will show you how to sign into the CCAC Help Center

    Types of Aid

    At CCAC, there are a number of different types of financial aid that you can be awarded. The most basic categories are grants, scholarships and loans.

    Updating an Existing CCAC Helpcenter Article

    Please use the form below to request an update on an already existing CCAC Helpcenter Article.

    helpjuice article - please ignore it

    Trending Articles

    Taking the Placement Test Online - Guide Resetting your Password on your CCAC NetID Account Password Criteria for a Student (NetID) Account Requesting an Official Transcript through Student Clearing House Exemptions for the Placement Test Downloading and Install Microsoft 365 (Office) Creating Your CCAC NetID and Password Converting an Zoom Audio Transcript File .vtt to a Word Document Purchasing Books and Materials from the Bookstore Ineligible for CCAC NetID Account Error

    Article Categories

    Accounts

    Student Account, Employee Account and other CCAC accounts

    Blackboard

    Accessing Blackboard, Submitting Assignments, Grades & Gradebook, and more.

    Classroom & Other Spaces

    Troubleshooting for hardware in the classroom and support for self-service spaces

    Computers & Hardware

    Computer, Laptop, Printer, Scanners, etc.

    Communications

    Email, Phone,WebEx, etc.

    Enrollment & Student Services

    Internal documentation for all CCAC services.

    Freshservice

    We're a new category, with lots of useful information.

    Human Resources

    Information related to Human Resources

    Security

    Security Alerts, Two-Factor Authentication, etc.

    Software & Applications

    Information on Software and Applications CCAC uses.

    Student Areas and Services

    Information for Student's Services and Areas/Departments that support the students, etc.

    Student Types

    Information guides based on the type (new, current, alumni, etc.) of student.

    Websites & Mobile Apps

    CCAC Website, MyCCAC Portal and CCAC Go App

    Wireless & Wired Connections & Networking

    Wi-Fi, VPN, Servers, etc.

    Can’t find what you are looking for?

    Call
    CCAC Information Center
    412.237.CCAC

    Need Help With Technology?
    Contact the ITS ServiceDesk

    Check the Status of CCAC's Applications & Systems

    Our Goal is your Success.

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