Subscribing for Status Updates from the CCAC Status Page

Updated: November 21st, 2025

Subscribe to All Services Navigate to the status.ccac.edu In the upper-right hand corner, click Subscribe Click Email or Phone to select where the notifications go to Enter email address or phone number Click box to accept terms and services Click Next Confirm All Services is selected Click Save ***If you choose to unsubscribe, you can do so when yo...

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eFax User Guide

Updated: May 12th, 2025

The Change to eFax As part of our effort to modernize communications, CCAC is transitioning from traditional fax machines to email-based eFax. This guide explains how the new system works and provides step-by-step instructions. Key Features of Our New eFax System ·          Easy to use – Works directly through email. ·          Flexible & Access...

1 min reading time 2248 views

Checking for Windows Updates

Updated: August 19th, 2025

You can click here to open the Windows Update page in Windows settings:  Open Windows Update Settings Navigating to Windows Updates from the start menu Right Click the Start button on the task bar Click the Settings   Click on Windows Update in the bottom left or the top right of the settings page Click the Check for Updates button       Navigating ...

0 min reading time 6351 views

Navigating the CCAC Status Page

Updated: November 24th, 2025

The CCAC Status webpage The CCAC Status webpage will allow you to see which CCAC systems are working fine, which ones have a problem, or which are undergoing maintenance.The below image is the CCAC Status homepage. You can click the accordions below that to learn more about navigating the site.     Up, Affected, and Down Dashboard This part of the s...

0 min reading time 6253 views

Finding and Releasing a Junk or Spam Email

Updated: October 15th, 2025

What is a Spam filter? Spam filters are used to detect unsolicited and unwanted email and prevent those messages from getting to your inbox. CCAC uses the Outlook Spam Filter, which automatically detects unwanted messages based on user created rules, sender reputation, email patterns, and other factors. Sometimes an email you may be expecting might ...

1 min reading time 1704 views

Compromised Account or Identity Actions

Updated: August 27th, 2025

Actions to take for CCAC Account Evidence of a compromised account includes logins from unfamiliar devices, unexpected account lockouts, and suspicious emails being sent from your account.  1.       Change the password on the account immediately. 2.       Contact the IT Service Desk.  The Service Desk will be able to verify malicious activity and pl...

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