On Campus
- Press the Messages Key
- You will be prompted to enter your PIN and then #
- Follow the voice prompts to listen and then handle each message
- Once you are finished checking voicemail, press the end call soft key, hang up the handset, or press the release key.
Off Campus
- Dial your 10 digit office number
- Press * when you hear your voicemail message begin to play
- Enter your 4 digit extension
- Enter your PIN
- You can now listen to your voicemail while off campus.
Through a Browser
- Open any web-browser (Internet Explorer, Google Chrome, Firefox…ect.) and type in https://ccac.link/listen-to-voicemails-browser
- At the single sign-on page(SSO), type in your CCAC credentials
- Click Sign-In
- A screen with a list of voicemails will appear
- All unread voicemails will appear bolded
- Play the Voicemail by clicking on the play button
- You can also double-click the message to play it
- You can reply, forward, or delete the message by clicking on the message.
- If you delete from the self-service portal, if will also delete from your email, VOIP phone, and Jabber
Download and Save your Voicemail
- Open any web-browser (Internet Explorer, Google Chrome, Firefox…ect.) and type in voicemail.ccac.edu
- At the single sign-on page(SSO), type in your Netid credentials
- Click Sign-In
- A screen with a list of voicemails will appear
- All unread voicemails will appear bolded
- Click on the message
- Options will underneath the message
- Right click on the message.wav link
- Select save link as…
- Name your voicemail, and navigate to where you want to save
- Make sure that the voicemail is saving as a WAVE audio file
- Click save
Through Email
When you receive a voicemail, you should also receive the voicemail in an email.
Webex
- Click the voicemail button in the navigation menu
- A red circle with the number of unread voicemails will be located on the voicemail button
- Click the voicemail you want
- A blue dot and a bold heading indicates an unread voicemail
- Click the blue play button