CCAC's Help Center is currently under development. During this time, we continue to work on granting access to all CCAC users by running processes to add new users every few hours.

Additionally, we continue to add new knowledge articles for the ITS services offered to employees and student. If you cannot find support articles today, please continue to periodically check back as we are adding new articles each day.

We appreciate your enthusiasm to utilize this new tool and will inform the college community once the service is fully developed. For now, please free to have a look around!

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Before you begin

If you are off campus, you must be on VPN to reset your pin.


You cannot reset a shared voicemail pin. You will need to contact the CCAC's ServiceDesk to do that. 

  1. Open any web-browser (Internet Explorer, Google Chrome, Firefox…ect.) and type in
  2. At the single sign-on page(SSO), type in your CCAC credentials
  3. Click Sign-In 
  4. Enter a New Pin
  5. Re-enter the new pin to confirm
  6. Click save 

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