CCAC's Help Center is currently under development. During this time, we continue to work on granting access to all CCAC users by running processes to add new users every few hours.

Additionally, we continue to add new knowledge articles for the ITS services offered to employees and student. If you cannot find support articles today, please continue to periodically check back as we are adding new articles each day.

We appreciate your enthusiasm to utilize this new tool and will inform the college community once the service is fully developed. For now, please free to have a look around!


  • Faculty will begin their class via Zoom as they normally would. 
  • It is recommended faculty access the Zoom link 5 minutes prior to class to allow for Verbit to obtain the API key and get prepared 
  • If using a waiting room, faculty will need to admit Verbit captions into their classroom like any other student

    1. Within the Zoom meeting, click on Closed Captions
      If you do not see Closed Captions, click More then Closed Captions
    2. Click on Copy the API Token
      NOTE: You will see a participant called Verbit Captions within your participant list, this is accurate and is the Verbit live captioner
    3. Paste (CTRL+V) the API token into the Zoom Chat box
    4. Once Verbit captions gets the API, they establish the connection with your class. They may private message you to confirm receipt of the API.

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