Community College of Allegheny County Knowledge

English (US)
Log In
Home
Software & Applications
Accounts Blackboard Classroom & Other Spaces Computers & Hardware Communications Enrollment & Student Services Freshservice Human Resources Security Software & Applications Student Areas and Services Student Types Websites & Mobile Apps Wireless & Wired Connections & Networking
Duo Mobile
Academic VMs Adobe Calendly Camtasia CCAC Self-Service CCAC Status Page Cherwell Collage (Screen Sharing) Course Catalog Duo Mobile EasiNote Edify Examity Formstack GlobalProtect GoReact Help Center Jabber KnowBe4 LinkedIn Learning Microsoft 365 (Office) Microsoft OneDrive Microsoft Photos Microsoft Windows MyCCAC Navigate Online Directory/Contact Information Online Student Account Center (TouchNet) Panopto (Lecture Capture) Perceptive Content Poll Everywhere PortfolioGen ProctorU Student Support Rave Guardian Alerts Respondus LockDown Browser Salesforce Signal Vine Snagit Student Clearing House Verbit WebAssign Web Browsers Zoom Software Request & Purchasing Chrome River
Print Hide

Table of Contents

Related Articles

Keywords

Before you begin

Delete

Workflow Process 

Steps 1 -20 must be completed on a laptop or desktop.
Step 21 will be completed on your mobile device.

  1. Go to https://duo.ccac.edu 
  2. Log into your CCAC account using Single Sign-on
  3. Click the Sign In button
  4. Click the Settings button, in the top right
  5. Click Add a new device option
  6. Click the Call Me button 
  7. Accept the Duo Call on your mobile device
  8. Choose Mobile Phone option
  9. Click the Continue button
  10. Type your mobile phone number
  11. Click the check to replace
  12. Click the Continue button
  13. Choose the Call Me option
  14. Accept the call from your phone and listen for the 6-digit code
  15. Enter the 6-digit code
  16. Click the Verify button
  17. Click the Continue button
  18. Choose your type of phone
  19. Click the Continue button
  20. Scroll down, click the I have Duo Mobile button
  21. Open the Duo Mobile app on your smartphone 
  22. From the smartphone app, click Add Account button
  23. Scan the QR code from the computer monitor
    You may need to allow Duo Camera access on your phone 
  24. There will be a check on the QR code when the authentication is complete
  25. In the Duo Mobile app, your passcode will appear


Setting Up Instant Restore

Duo Restore - Guide to Two-Factor Authentication · Duo Security