Password Criteria 

NetID grants access to: CCAC Portal, Academic Email, CCAC Self-Service, Blackboard, Library Resources, and more!

Click here to see the Student Password Criteria.

On Campus and Logged into a CCAC Computer

  1. Press CTRL+ALT+DELETE on your computer's keyboard
  2. select “Change a Password
  3. Enter your Old/Current Password in the field
  4. Enter your New Password in the field
  5. Confirm your New Password in the field
  6. Click the arrow in the “Confirm Password” field

Off Campus using the NetID Website

  1. Go to
  2. Click the Next button
  3. Enter the Security Verification letters, then click the Next button
  4. Enter your Student ID Number, then click the Next button
  5. Enter your Last Name, then click the Next button
  6. Choose the option Change Password, click the Next button
  7. Enter your Username and Password in the fields, then click the Next button
  8. Enter your New Password and retype the New Password, click the Finish button.

Through the ServiceDesk

Call the ServiceDesk - 412.237.8700
Please have your Student number ready when you call

Once you receive your temporary password, you will need to follow the directions from this article if you are On Campus or Off Campus.