At this time, ProctorU only supports PC and Mac computers.



  • Minimum OS: Windows 10 (Windows 10 S mode is not supported)
  • Recommended OS: Windows 11 (10 S mode is not supported)


  • Minimum OS: MacOS 10.13 (Oldest Still Maintained Version)
  • Recommended OS: MacOS 10.15

Need to test your operating system? Click Here

Unsupported Devices

At this time, ProctorU does not support the following; however, we are working on solutions to accommodate every platform.

  • Chromebooks are not supported
  • Mobile Devices
  • Tablets/iPads
  • Linux/Unix operating systems
  • Microsoft Surface RT
  • Virtual Machines: If you are running within a virtual machine when you connect with us, you will be asked to exit your virtual machine and reconnect using your host operating system to take your test.
  • Windows 10 S Mode: This can be disabled at your own discretion. However, once you switch out of S mode, Windows is not able to revert back into S mode. The change is permanent.  Learn how to switch out of S mode.
    • If you are unable to or do not want to change your operating settings, a different computer or device will be required to complete your ProctorU appointment.
  • Unlicensed/inactive versions of Windows and Test Builds/Modes