What is Teams?
Microsoft Teams is an easy-to-use meeting platform that integrates well with many other Microsoft applications you may already use. The Teams app allows you quick access to your OneDrive, OneNote, Calendar, Word, and other Microsoft apps.
How is Teams used at CCAC?
It is a convenient communication tool that works on computers and mobile devices. Your instructors will be using Teams to connect with you online.
Instructors may choose to use Teams for:
- Live class lectures online in place of meeting on campus
- Meeting with you 1-on-1 during their office hours
- Essay, homework, or exam review with you or with a group of students
How to access Teams?
Your course instructor will share a Teams link with you within your Blackboard course site or through CCAC email.
Downloading the App
While you can join a Teams meeting in a browser, Microsoft recommends downloading the Microsoft app on your computer or personal device for the best experience.
https://www.microsoft.com/en-us/microsoft-teams/download-app
You can test your computer or device with Teams by going to https://devicetest.teams.microsoft.com/
What Technology do I need to participate in Classes through Teams?
Teams works on desktop computers, laptops, tablets, mobile phones, and other devices. Depending on what device you use to participate in Teams sessions, you will need speakers and a microphone, or earphones or headphones with a microphone.
For more details, please visit Teams client system requirements
Connecting to Teams through a Link in Blackboard
Within your Blackboard course site, your instructor created a link for accessing Teams
- Click the Microsoft Teams for Education section, under Course Content in your Blackboard course
- Your Teams session(s) list will be displayed
- At the time of the meeting, to the right of the class session, click Join
- Click Join on the Teams app (Download the app if you have not already)
- Ensure the correct camera, microphone, and speaker are selected, and click Join now
- You may need to Allow Teams access to use your camera and microphone
- During the session, be sure to mute/unmute your audio and video as needed
- The instructor will begin the class meeting at the scheduled time by sharing their audio/video and screen with you
Connecting to Teams through CCAC Email
- Log in to MyCCAC (https://my.ccac.edu) using your CCAC username and password
- Select the Outlook Email tile
- Your email will open; look for an email from your instructor regarding your Teams session
- If your email does not open and prompts you to sign in, enter your CCAC Email and password
- Open the meeting email from your instructor and note the session date/time and read any comments or directions
- Click the Microsoft Teams meeting Join link in the email to join the meeting
- Teams will open
- The first time you use Teams, it may request that you download the app – this takes only a few moments
- Ensure the correct camera, microphone, and speaker are selected, and click Join now
- Be sure to mute/unmute your audio and video as needed
- The instructor will begin the session promptly by sharing their audio/video and screen with you
Best Practices
Before your first Teams meeting
Below is a list of some things to consider before joining your first Teams meeting.
- Download the app for your specific device https://www.microsoft.com/en-us/microsoft-teams/download-app
- Make sure you are logged in with your CCAC account
- Join the meeting a few minutes early to ensure your audio and video are working properly
- To test your audio and video before joining your Teams meeting, visit the Teams device test page
- If you're having trouble finding your Teams link for class, you should reach out to your instructor for assistance
Having Issues with Teams?
Please Note
Please try the steps below to resolve your issue. If you still need assistance, submit a ticket in the CCAC Supportal or contact the ServiceDesk.
- Can't join a meeting in Microsoft Teams
- Camera isn't working in Microsoft Teams
- Microphone isn't working in Microsoft Teams
- Speaker isn't working in Microsoft Teams
- Can't record a meeting in Microsoft Teams
- Can't transcribe a meeting in Microsoft Teams
- Access meeting chat in Microsoft Teams
- Breakout rooms troubleshooting guide in Microsoft Teams
- My calls or meetings keep dropping in Microsoft Teams
- Monitor call and meeting quality in Microsoft Teams