Overview
This guide walks users through setting up Multi-Factor Authentication (MFA) to secure their accounts. Users can choose between the Microsoft Authenticator app (recommended) or phone-based authentication.
Prerquisites
- Access to your work or school account
- A mobile device (smartphone preferred)
- Internet connection
Procedure
Begin Setup
After signing in, you will be prompted to secure your account. Follow the on-screen instructions to proceed.
Option 1: Microsoft Authenticator (Recommended)
Note
If you prefer not to use the Authenticator app, select “Set up a different way to sign in” and proceed to Option 2.
Start Authenticator Setup
- When prompted, choose Microsoft Authenticator
- If on mobile, use the provided download link
- Otherwise, install the app manually from your device’s app store
- Click Next
Add Account in App
- Open the Microsoft Authenticator app
- Tap Add Account
- Select Work or School Account
Scan QR Code
- Tap Scan QR Code in the app
-
Use your phone to scan the QR code displayed on your computer screen
Verify Sign-In
-
Enter the number shown on your computer into the Authenticator app
Completion
- Confirmation will appear once setup is successful
-
Click Done
Option 2: Phone Authentication
Microsoft will be removing this authentication option
Beginning February 1, Microsoft will no longer allow phone call or text message authentication for MFA. You will need to use the Microsoft Authenticator method to verify your identity when signing in.
Select Phone Method
- Click “Set up a different way to sign in”
- Choose Phone
Enter Phone Number
- Input your phone number
- Choose how to receive your verification code:
- Text Message
- Phone call
- Click Next
Verify Code
- Enter the verification code received via text or call
-
Click Next
Completion
- Confirmation will appear once setup is successful
-
Click Done
