Browser / OWA
- Go to https://outlook.com/ccac.edu
- Within the Folders section, hover to see the ...
- Click "Add shared folder or mailbox"
- Type the email address you want to add
- Click the Add button
- Folder/Mailbox will be added to the bottom of the folder list
Viewing as an Individual Mailbox
- Go to https://outlook.office.com/
- Click on your initials or profile picture in the top right
- Click Open another mailbox...
- Type the mailbox email address you want to open
- Click the email address
- Click the Open button
Outlook Classic
- Open Outlook
- Open the Folder pane
- Scroll down until you find the shared mailbox you wish to access
- If the email is collapsed, click the email address to expand
- If the email is collapsed, click the email address to expand
- The inbox and other folders will appear
Outlook New (Windows 11)
- Launch the Outlook New app
- In the folder pane on the left, click on your email address to reveal all folders
-
Scroll down and click Shared with Me
- Any shared mailboxes will appear here
- Any shared mailboxes will appear here