Working Remotely Guide

VPN Access

Virtual Private Network (VPN) will allow you to access CCAC's network and secured resources from outside of the college, using a CCAC laptop or a personal device.

What requires VPN access and what does not?

Due to the sensitivity of information, this information is locked to CCAC employees only. If you are a CCAC employee and logged into the Help Center, the information will appear below.

Requesting VPN Access

Depending on your position within the college, you may automatically receive Virtual Private Network (VPN) access. If you do not have Virtual Private Network (VPN) access and need it (non-exempt) and want to use your own device (BYOD); you may request Virtual Private Network (VPN) access.

If you are a CCAC employee, please sign into the Help Center to access the link to request VPN.

Did you know?

Many of the CCAC Services and Resources do not need VPN. See the list to determine if you need VPN access.

Get Duo Mobile

Before you begin

You will need to download the Duo Mobile app to your Smartphone - Downloading Duo Mobile - Community College of Allegheny County
Check your CCAC email for a Duo Security Enrollment email
- If you did not receive the email, contact the ITS ServiceDesk
It is easier to setup Duo from a larger screen, such as a Desktop, Laptop or large screen tablet.

Open the Duo Security Enrollment email
Click the activation link.
A webpage will open, click Start setup button to begin enrolling your device
Select the type of device you’d like to enroll and click Continue button
Select your country from the drop-down list and enter your phone number. Use the number of your cell phone that you will have with you when you’re logging in. Then, double-check that you entered it correctly, check the box, and click the Continue button
Choose your device’s operating system and click the Continue button.
After installing the app, return to the enrollment window and click I have Duo Mobile installed button
On your iPhone, Android, or Windows Phone, activate Duo Mobile by scanning the barcode with the app’s built-in scanner. If the barcode is scanned correctly, click the Continue button
1. Follow the platform specific instructions for your device for scanning the barcode.
2. If you cannot scan the barcode, have an activation link emailed to you and follow the prompts
Enabling automatic push requests by selecting Automatically send this device a Duo Push
- With one of the automatic options enabled, Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone
Your device is now ready for Duo use!