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When Can You Create Your NetID Account

You will receive an email from CCAC's ITS ServiceDesk letting you know that you are elidgible to create your NetID.

View the Criteria for creating a Student (NetID) Account‍ to see what the requirements are.


  1. Go to netid.ccac.edu
  2.  If you are a new student or employee then you will need to create/activate your account. Click on the Create your NetID Account button
    1. This will take you to the account activation scenarios page

  3. Click the drop-down arrow

  4. Select the scenario that applies to you

  5. Click Next

If you do not have your CCAC ID number

1. First Name (Chosen Name) - You would enter the first name you have entered on your records or the chosen name if that field was filled out. For example, if my name is Johnathan but I filled out John as my chosen name then I would fill this out as John. If I did not have a chosen name it would default to Johnathan in this example.

 2. Last Name – Enter the last name you have on record so if my full name is John Smith I would enter Smith.

 3. Birth Date - Enter your birthdate in a “MM/DD/YYYY” format meaning if your birthday is July 1st 2002 you would enter 07/01/2002.

 4. Enter the last 4 Digits of your Social Security Number (SSN)

 5. Click Next to proceed

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If you do have your CCAC ID number

1. CCAC ID Number – Enter your 7-digit CCAC ID Number, this can be found on the back of your ID Badge, on your schedule, and should have been received in an email after successfully registering with CCAC. Employees should have received this information from their supervisor.

 2. Birth Date - Enter your birthdate in a “MM/DD/YYYY” format meaning if your birthday is July 1st 2002 you would enter 07/01/2002.

3. Select Next


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Setting your CCAC Password

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Enter a Password that has at least 1 of the following:

  • One upper case letter
  • One lower case letter
  • One special character (!@#$%^&*)
  • One number
  • It must contain at least 15 characters
  • Cannot contain personal information
  • Cannot be one of your last 5 passwords

Click here for more in-depth password requirements and examples.

  1. Enter a password that meets the criteria listed above 
  2. Enter the same password to verify the password change.
  3. Click Next to complete the password change.


Successful Completion

Once you have successfully completed resetting your password you will receive this completion message. If you have not updated your contact information, please do so on the self-service link listed. You will need your personal email and phone number to be current in the event you need to reset your password.

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If you receive an Error

This error can be caused by one of the following issues:

  1. You accidentally entered the wrong information and will need to repeat the previous steps
  2. You have previously created your CCAC NetID and may need to simply reset your password
    1. If you know your CCAC NetID Username, follow the “Resetting Your Password on You CCAC NetID Account” steps below
    2. If you do not know your CCAC NetID Username, follow the “Forgot Username” steps below 
  3. You are a former student and are not eligible for a CCAC NetID per the above criteria.  You will need to create a temporary account by clicking on the hyperlink "Click here" (shown in the image below). Creating Temporary Account – Former Students - CCAC's Help Center
  4. If you have entered your information correctly, and feel you meet the criteria for a CCAC NetID but continue to receive the error message, please visit the Virtual Registration Welcome Center to confirm your date of birth, social security number and personal email address are correct
  5. If you continue to experience issues please contact our ITS ServiceDesk 


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