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Microsoft 365 Email Migration
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Note: 

Follow these instructions to access your CCAC email after your mailbox has undergone migration.
More information on the migration is provided here: Academic Email Migration FAQ 

 

 

MyCCAC Portal

  1. At the My CCAC page enter your NetID username and password
  2. Click on Sign in to MyCCAC
  3. In the center of the page, click on "Click here to access your CCAC Email"
  4. Enter your CCAC email address in the format yourusername@ccac.edu
  5. Click Next
     
  6. Enter your NetID password
  7. Click Sign in
  8. Select either No or Yes depending on your preference
  9. You will then be taken to your email 
 
 

CCAC Go

Note:

If the CCAC Go app was previously open on your mobile device, you will have to close it before proceeding with the steps below. 

 
  1. Launch the App on your device
  2. Select the Email icon
  3. Enter your CCAC email address in the format of yourusername@ccac.edu
  4. Select Next
  5. Enter your NetID password
  6. Select Sign in
  7. Select either No or Yes depending on your preference
  8. You will now have access to your email
 

Outlook Mobile 

iPhone/iPad

  1. Launch the App and tap on your initials (or photo if you have one uploaded)
  2. Tap the gear icon
  3. Select your @acd.ccac.edu email account
  4. Scroll to the bottom and select Remove Account
  5. Select Remove
  6. Select Add Account
  7. Enter your CCAC email address in the format yourusername@ccac.edu
  8. Select Add Account
    1. If prompted again, reenter your CCAC email address
    2. Select Next

       
  9. Enter your NetID Password
  10. Select Sign in
  11. Select Maybe Later
  12. Your mail will take a moment to load


     
 
 

Android

  1. Launch the App and tap on your initials (or photo if you have one uploaded)
  2. Tap the gear icon
  3. Select Accounts
  4. Select your @acd.ccac.edu email account
  5. Scroll to the bottom and select REMOVE ACCOUNT
  6. Select REMOVE
  7. Select ADD ACCOUNT
  8. Select SKIP THESE ACCOUNTS
  9. Enter your CCAC email address in the format yourusername@ccac.edu
  10. Enter your NetID password
  11. Select ACTIVATE
  12. Select Activate again
  13. Select MAYBE LATER
  14. Enable Notifications if wanted
  15. Your mail will load
 
 

 

 
 

Outlook on the Web

  1. In your browser, go to office.com
  2. Click the Sign in icon
  3. Enter your CCAC email address in the format yourusername@ccac.edu
  4. Click Next
  5. Enter your NetID password
  6. Click Sign in
  7. Select either No or Yes depending on your preference
  8. Click on the Outlook icon
  9. You will now have access to your email
 
 

Where are my emails from my @acd.ccac.edu mailbox?

Your emails and folders should be copied over from your @acd.ccac.edu mailbox to your @ccac.edu mailbox.