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Navigate is for students who have obtained a 7-Digit Student Number‍.


"Incorrect CCAC Username or password" at Sign in Screen

One of the following could be the problem:

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"Uh-oh..." or "Something went wrong" 

Your CCAC account is not in the Navigate360 system. Contact the CCAC ServiceDesk at help@servicedesk.ccac.edu to let them know you need to be added.  

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"Your credentials worked, but we can't find your account"

Your username and password successfully signed you in, but your account has not been assigned a role in the system. Contact the CCAC ServiceDesk at help@servicedesk.ccac.edu to let them know you need to be added.  

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