CCAC Cybersecurity Awareness Training Program for Students
To help protect our campus community and maintain a secure digital environment, the Community College of Allegheny County provides all students with access to our Cybersecurity Awareness Training Program through the KnowBe4 platform. This training is designed to equip you with the knowledge and skills needed to recognize online threats, safeguard your personal information, and navigate today’s digital landscape with confidence.
Whether you are new to cybersecurity best practices or simply need a refresher, this program offers clear, engaging lessons that fit easily into your academic schedule. This Help Center article will guide you through accessing the training, completing required modules, and finding support if you run into any issues.
Why is Cybersecurity Training Important?
Cybersecurity affects you no matter what technology you use—whether it’s a computer, tablet, or smartphone in your school, work, or personal life. It focuses on keeping your digital world safe, including the networks you connect to, the data you store, the programs you use, and the devices you rely on every day.
Is Cybersecurity Training Required for Students?
No. Training is not required but it is highly encouraged to equip you with the knowledge and skills needed to recognize online threats both as a student at CCAC and within your personal life.
How is Cybersecurity Training Delivered to Students?
The college uses a platform, Knowbe4.
KnowBe4 is an online training platform that CCAC uses to help students build essential cybersecurity skills. It provides short, engaging modules that teach you how to recognize and avoid common online threats—such as phishing emails, suspicious links, scams, and unsafe online behavior.
As a student, you’ll use KnowBe4 to complete interactive lessons, watch quick videos, and take brief quizzes that reinforce what you’ve learned. The platform is easy to navigate, works on any modern device, and saves your progress automatically, so you can complete your training at your own pace.
How Often is Cybersecurity Training Delivered to Students?
Three times per year. Once each semester, students will receive an email through the KnowBe4 platform that cybersecurity training is available. The email will contain the name of the course, a link to the training, a due date, and other information.
Where can a Student Access Cybersecurity Training?
Students can access training by:
- Clicking on the link within the email from the KnowBe4 platform
- Clicking on the Cybersecurity Training tile in the MyCCAC Hub
- Using any browser, go to https://training.knowbe4.com/app/users and enter your CCAC email address
- Students will always use their CCAC email address to gain access to the KnowBe4 platform
Will Students Receive an Email Once Training is Completed?
Yes, students will receive an email confirming training was completed. Additionally, students may download a certificate of completion from the KnowBe4 platform.
Can a Student Take Other Training Courses That are not Assigned to them in the KnowBe4 Platform?
Yes, students can access the full library in the KnowBe4 platform and complete other trainings.
How Long Does a student have to Complete Training?
Students will have 5 weeks to complete their training from the delivery date. Students will receive reminders that training is due, and training is incomplete from the KnowBe4 platform.
How Can a Student Get Assistance with KnowBe4?
Contact the CCAC ITS ServiceDesk:
- Voice: 412.237.8700
- Email: help@servicedesk.ccac.edu
- Chat: https://ccac.edu/student-support/information-technology-services.php