CCAC's Help Center is currently under development. During this time, we continue to work on granting access to all CCAC users by running processes to add new users every few hours.

Additionally, we continue to add new knowledge articles for the ITS services offered to employees and student. If you cannot find support articles today, please continue to periodically check back as we are adding new articles each day.

We appreciate your enthusiasm to utilize this new tool and will inform the college community once the service is fully developed. For now, please free to have a look around!

Employees of organizations that partner with the College (e.g. Job Corps or food services) may be provided limited access to the CCAC network, with approval from Human Resources. These accounts are known as "partner accounts," to indicate that they are held by non-CCAC employees. Because the holders of these accounts are not employed by the College, ITS requires a sponsor who is a CCAC employee, usually an administrator, to submit the request for the partner account. This sponsor will need to provide authentication for the holder of a partner account whenever a password reset is required.

The sponsor will be called upon to verify that such users:

  1. Are employed by the CCAC-partner organization, and
  2. Have a genuine need for a network account.

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