Help Center Article Request Expectations

  • 4-5 business day turnaround after the article request is submitted to the ITS ServiceDesk
  • You are responsible for ensuring that articles contain accurate information
  • You will receive a link prior to publishing so that you can preview and approve


Please use this template as a starting point for laying out the information in your article. You will need to upload the template to the form when submitting your request. 

***Please note, we understand that some steps will not have screen shots, and that is okay. 

Help Center Template.docx

Please complete this form to request your article be added to the Help Center.