Table of Contents

Delete

Please Note

CCAC uses text messaging to communicate with students for different services/purposes. You may opt out of one but remain enrolled/subscribed in others.


Mobile Terms and Conditions

Receive important messages from CCAC regarding enrollment, events and general information about the college through your mobile device. Message frequency Varies.  Message and data rates may apply. 


All individuals who express interest in attending CCAC, submit an admissions application, apply for financial aid, register for classes, and/or become a College employee will be automatically enrolled into a text messaging application called Signal Vine. This application enrolls users into various communication tracks based on their affiliation with the College (ex: Registration – reminders for important dates concerning registration). A text message will be sent to the cell phone on record (standard messaging rates apply) to notify users of enrollment into each communication track and will contain an opt-out clause.


Help Information: 
For additional information contact our ITS Service Desk at 412.237.8700.


Supported carriers are:
AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, Google Voice, ACS Wireless, Advantage Cellular (DTC Wireless), Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Carolina West Wireless, Cellcom, Copper Valley, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Chariton Valley Cellular, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), i Wireless (IOWA Wireless), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, Mobi PCS (Coral Wireless LLC), Mosaic, MTA Communications, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, Panhandle Telecommunications, Peoples Wireless, Pine Belt Wireless, Pine Cellular, Pioneer, Plateau, Revol Wireless, RINA, SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. T-Mobile is not liable for delayed or undelivered messages.


We take your privacy seriously. Visit https://www.ccac.edu/about/policies.php#college-policies-set-privacy to review our privacy policy.

Delete

Authorize Text Messages on your Account

At any time you may update your contact information and decide if you would like to receive text messages via your mobile device.  Visit https://helpcenter.ccac.edu/159106-user-options/updating-ccac-contact-information?from_search=104605515 for steps on how to Update and Confirm your Contact Information in CCAC Self-Service

Delete

Opt-Out of various Signal Vine programs

  1. Locate the message from the number that sent you the message. Below are the program phone numbers currently in use by the College:
    1. Admissions: (412) 492-4375
    2. Financial Aid: (412) 449-9623
    3. General: (412) 448-2261
    4. ITS Employees: (412) 504-9489
    5. ITS Students: (412) 307-7279
    6. Navigators: (412) 324-6598
    7. Registration: (412) 492-4613
    8. Student Accounts: (412) 228-3840
    9. Student Success: (412) 492-4433
    10. Workforce Development & Community Education (Non-Credit): (412) 324-6051
  2. Locate the message from the CCAC program number that you wish to opt-out from
  3. Reply Stop

    For procedures to opt-out of all bulk campaign communications, please visit https://helpcenter.ccac.edu/registrar/1476541-opting-out-of-bulk-campaign-communications?from_search=109407396
Delete