CCAC's Help Center is currently under development. During this time, we continue to work on granting access to all CCAC users by running processes to add new users every few hours.

Additionally, we continue to add new knowledge articles for the ITS services offered to employees and student. If you cannot find support articles today, please continue to periodically check back as we are adding new articles each day.

We appreciate your enthusiasm to utilize this new tool and will inform the college community once the service is fully developed. For now, please free to have a look around!

Resetting the Webex Application    

In an effort to help in troubleshooting issues with Webex, we may ask you to reset the application. Please note, all customized settings will be lost.

  1. Click your profile picture in the upper left-hand corner 
  2. Click Help button
  3. Click Health Checker
  4. Click Reset database button
  5. Click Yes button
  6. The Webex application will restart
  7. Type in you CCAC Email Address in the work email address field
  8. Click Next button
  9. Type in your CCAC Username and Password
  10. Click Sign in button
  11. Once Signed in, WebEx will open

Was this article helpful?