A profile is a critical part of your Outlook experience. The profile consists of the accounts, data files, and settings that specify where your email messages are saved. It also allows you to send, reply and mail merge from a specific email profile. 

  1. From your computer's desktop
  2. Click the Magnifying Glass
  3. Search "Control Panel"
  4. Click Open under the Control Panel
  5. Click the View by: drop-down menu 
  6. Click Large Icons
  7. Click Mail (Microsoft Outlook 2016) (32-bit)
  8. A window will appear
  9. Click the Show Profiles... button
  10. Another window will appear
  11. Click the Add... button
  12. A window will appear
  13. Name the new profile
  14. Click the OK button
  15. Outlook Add Account screen will appear
  16. Choose the Manual setup or Additional server types
  17.  Choose Email Account 

    This will allow you to edit the fields and put the correct Name and Email address

  18. Type the name of the email account in the Your Name field
    This is the display name for the Email account 
  19. Type the email address of the email account in the Email Address field
  20. Leave the Password fields blank
  21. Click the Next> button
  22. Your settings will automatically load
  23. Uncheck Set up Outlook Mobile on my phone, too
  24. Click the Finish button 
  25. The window will close
  26. Choose the option Prompt for a profile to be used
  27. Click the OK button
  28. Open the Outlook Application on your computer
  29. Choose a profile from the Profile Name drop-down
  30. Click the OK button 
  31. Outlook will open the that associated mailbox