CCAC's Help Center is currently under development. During this time, we continue to work on granting access to all CCAC users by running processes to add new users every few hours.

Additionally, we continue to add new knowledge articles for the ITS services offered to employees and student. If you cannot find support articles today, please continue to periodically check back as we are adding new articles each day.

We appreciate your enthusiasm to utilize this new tool and will inform the college community once the service is fully developed. For now, please free to have a look around!

Before you begin

  • You will need to close all programs unless one is used to connect you to the Internet


Once a test has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.

  1. Locate the “LockDown Browser” shortcut on the desktop and double-click it
    For Mac users, launch “LockDown Browser” from the Applications folder
  2. If prompted, either close a blocked program (e.g. screen capture, instant messaging) by choosing Yes or close LockDown Browser and close the blocked program before restarting
  3. Log into Blackboard
  4. Navigate to the test within the course 
  5. Select Begin Exam
  6. The test will then start

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