CCAC's Help Center is currently under development. During this time, we continue to work on granting access to all CCAC users by running processes to add new users every few hours.

Additionally, we continue to add new knowledge articles for the ITS services offered to employees and student. If you cannot find support articles today, please continue to periodically check back as we are adding new articles each day.

We appreciate your enthusiasm to utilize this new tool and will inform the college community once the service is fully developed. For now, please free to have a look around!

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When you get a call, you get a notification that you can use to accept or decline it. The notifications appear on the devices that you use for Webex, such as your computer, mobile phone, or desk phone. And if you use more than one, you can answer or decline the call from whichever device you prefer. 

Answering a Call in Webex

When an incoming call comes in, a dialog box will appear.

  1. Click the Answer button to answer the call

Declining a Call in Webex

When an incoming call comes in, a dialog box will appear.

  1. Click on the Decline button to decline the call


FYI

Declining a call with a message is only available when an internal employee is making the incoming call. 


Declining a Call with a Message in Webex

When an incoming call comes in from another Webex user, a dialog box will appear that will give you an opportunity to send a message as you decline the call.

  1. Click on the Message button to decline the call
  2. Type your Message in the message area
  3. Hit the Enter button to send message





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