CCAC's Help Center is currently under development. During this time, we continue to work on granting access to all CCAC users by running processes to add new users every few hours.

Additionally, we continue to add new knowledge articles for the ITS services offered to employees and student. If you cannot find support articles today, please continue to periodically check back as we are adding new articles each day.

We appreciate your enthusiasm to utilize this new tool and will inform the college community once the service is fully developed. For now, please free to have a look around!

Operating Systems not Supported by Respondus LockDown Browser

ChromeOS or Android


Windows

Screenshots were taken on Windows Version 1809, App Build 2.0.7.00

  1. Go to https://download.respondus.com/lockdown/download.php?ostype=1&id=957634981 
  2. Confirm the "Community College of Allegheny County" is present
  3. Click the Install Now button
  4. The download will begin
  5. Once complete, open the installer file
  6. Follow the prompts to complete the installation
 

Mac

Screenshots were taken on macOS Version Mac OS X, App Build 2.0.7.01

  1. Go to https://download.respondus.com/lockdown/download.php?ostype=2&id=957634981 
  2. Confirm the "Community College of Allegheny County" is present
  3. Click the Install Now button
  4. The download will begin
  5. Once complete, open the installer file
  6. Follow the prompts to complete the installation


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